Terms/Policies

SHIPPING

At JKCRings.com we understand that you are on a deadline for your big day or your replacement ring surprise. Shipping is within 3-7 business days but may vary depending on the time of year or if there is a custom engraving. Contact us if you have a special need. 

LIFETIME REPLACEMENT WARRANTY

In the unlikely event that a ring is damaged in any way, it will be replaced with only a small deductible of $25 ($55 for customized orders). This means that you will be receiving a brand-new ring, at a fraction of the price! The replacement policy even covers rings that are cracked off during medical removal (An easy 2 minute process). The deductible is all-inclusive and covers the shipping and handling of the ring back to you. There are no hidden fees and every ring qualifies as long as the warranty was purchased during the original checkout process. If the original ring is out of stock or discontinued you can pick out a new ring at equal or lesser value from the site.

SIZE EXCHANGES

You may exchange your item for a different size for FREE within 14 days of receiving your item. Buyer is responsible for shipping charges to ship the ring to us on the exchange. All returned items must be in new condition to be eligible for an exchange. Customized orders can not be exchanged. Please email us at Service@JKCRings.com if you need a different size. 

RETURNS

We want you to be completely satisfied with your purchase. If you need a different size or style simply let us know. All rings may be exchanged for a different size or style only except custom engraved rings. Custom engraved rings can be exchanged through the warranty. We will do everything we can to find the ring you love and make you happy. Please email Service@JKCRings.com for exchange instructions.